Urban WASH | Maji na Ufanisi
Urban WASH

Clean water and dignity for communities too often overlooked.

Maji na Ufanisi works with underserved urban communities to improve water access, sanitation, hygiene, health, safety, and resilience through solutions that are practical, community-led, and built to last.

100+Community-based organisations engaged
Community-ledResidents help shape priorities and solutions
Evidence-ledBaseline studies and impact assessments guide action
Multi-partnerCommunities, institutions, donors, and technical actors
Child accessing clean water in an urban community Urban sanitation facility
The urban WASH challenge

Where water is scarce, every part of life becomes harder.

In many informal settlements, families face unsafe water, inadequate toilets, poor drainage, overcrowding, weak waste systems, and high exposure to disease.

Women and children often carry the greatest burden. Time is lost searching for water. Girls may avoid school when sanitation is unsafe. Families may pay more for unreliable water than wealthier households pay for formal services.

Urban WASH is not only about taps and toilets. It is about health, safety, dignity, time, education, and the ability of families to build a better future.
The realities communities face

The cost of inadequate urban WASH is paid every day.

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Unsafe or unreliable water

Families may depend on expensive, distant, or contaminated water sources.

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Inadequate sanitation

Shared, unsafe, or unavailable toilets increase disease, insecurity, and loss of dignity.

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Flooding and poor drainage

Blocked drainage and unmanaged waste can spread contamination during heavy rain.

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Risks for women and girls

Unsafe facilities can expose women and girls to harassment, shame, and missed school.

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Preventable illness

Waterborne and hygiene-related diseases affect health, income, and school attendance.

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Limited local capacity

Weak governance, maintenance, and service systems can undermine otherwise good infrastructure.

Our Urban WASH solutions

Practical interventions designed with communities.

Urban clean water access
Safe water access

Bringing reliable water closer to families.

We work with communities and partners to identify viable water access solutions, improve service points, strengthen local management, and reduce the time and cost families spend searching for water.

Community water points
Local management systems
Water quality awareness
Improved access and reliability
Urban sanitation improvement
Sanitation and dignity

Safer facilities that protect health and privacy.

Urban sanitation solutions must be accessible, maintainable, gender-responsive, and appropriate for high-density environments. We support facilities and systems that improve safety, cleanliness, privacy, and responsible use.

Dignified sanitation facilities
Community maintenance plans
Gender and disability inclusion
Safe shared-space management
Community hygiene education
Hygiene behaviour change

Helping healthy practices become everyday habits.

Infrastructure works best when it is matched with practical hygiene education, community mobilisation, handwashing promotion, and locally relevant communication.

Handwashing promotion
Household hygiene education
Community awareness
Volunteer-led outreach
Urban WASH governance and advocacy
Governance and advocacy

Strengthening the systems behind the service.

We engage residents, public institutions, service providers, and development partners to improve accountability, strengthen participation, and support better urban WASH decisions.

Community participation
Public accountability
Research and advocacy
Institutional coordination
How we implement Urban WASH

A clear process from local need to lasting service.

Step 01Listen and assessUnderstand water access, sanitation conditions, risks, behaviours, institutions, and community priorities.
Step 02Co-design solutionsDevelop practical options with residents, local leaders, service providers, and relevant authorities.
Step 03Mobilise resourcesAlign funding, technical capacity, local knowledge, volunteers, and implementation partners.
Step 04Implement transparentlyDeliver activities with clear roles, community participation, and responsible stewardship.
Step 05Monitor and improveTrack use, quality, participation, emerging challenges, and opportunities to strengthen delivery.
Step 06Sustain and scaleStrengthen local ownership, maintenance, learning, and pathways for expansion.
A change families can feel

When clean water arrives, the benefits spread far beyond the tap.

Children miss fewer days of school. Women reclaim time. Families spend less on illness. Communities become safer, cleaner, and more resilient.

That is the multiplier effect of Urban WASH. A single well-designed intervention can improve health, dignity, household stability, education, and trust in local systems.

Children collecting clean water
Why partners trust our Urban WASH work

Local legitimacy with donor-ready accountability.

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Community ownership

Residents help define priorities and protect long-term value.

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Evidence and learning

Research and monitoring strengthen design and accountability.

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Financial stewardship

Audited reporting supports donor confidence and due diligence.

Technical capacity

Urban WASH expertise is combined with local context and partnership experience.

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Gender responsiveness

Women and girls are considered in access, safety, and decision-making.

Inclusive design

Projects consider disability, age, vulnerability, and unequal access.

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Sustainability planning

Maintenance, governance, and local capacity are built in early.

Partner communication

Funders and collaborators have a clear pathway for updates and review.

Community and partner voices

What Urban WASH change feels like on the ground.

★★★★★
“Maji na Ufanisi has transformed our community by providing access to clean water and sanitation. We can now live healthier and more dignified lives.”
JosephineCommunity leader and beneficiary
★★★★★
“Before, we had to walk long distances to collect water from a polluted river. Now, we have safe water and training on good hygiene.”
JaneCommunity beneficiary
★★★★★
“The hygiene education programmes have made a big difference. People now understand the importance of washing their hands and keeping their surroundings clean.”
MohamedCommunity leader
★★★★★
“Maji na Ufanisi listened before proposing a solution. That helped the community feel respected and take responsibility for protecting the project.”
Community leaderUrban WASH stakeholder
★★★★★
“The project did more than improve water access. It also brought residents together around shared responsibility.”
Local residentUrban settlement beneficiary
★★★★★
“Their combination of local relationships, technical knowledge, and transparent implementation makes them a credible WASH partner.”
Development partnerInstitutional collaborator
Partner with Maji na Ufanisi

Help an urban community move from daily risk to lasting dignity.

Whether you are a donor, foundation, corporate partner, government institution, or development agency, your support can help communities gain safer water, dignified sanitation, stronger hygiene systems, and healthier futures.